Open Mon-Fri, 9am-5pm | Phone 250.585.1980

Questions & Answers

General Questions

  • Do you offer discounts for seniors?

    Yes! Every Wednesday at Pinnacle Pharmacy is Senior’s Discount Day. If you’re over 65 years young you’ll get 10% off your purchase. Some restrictions may apply.

  • Do you offer prescription delivery services?

    Yes! Pinnacle Pharmacy offers free prescription delivery Monday through Friday within a specific delivery area. Contact us for details and to see if you’re within our delivery zone.

  • Can you help me transfer my prescriptions to Pinnacle Pharmacy?

    Yes! Prescription transfers are free, easy, and fast. All we require is your name and some basic info and we’ll take care of the rest for you.

  • Can my Pinnacle Pharmacist write prescriptions?

    Yes! As of June 1st, 2023, your Pinnacle Pharmacists are now able prescribe for contraception and many minor ailments. Eligibility criteria and some limitations apply. You can learn more by clicking here, or just contact us to find out if you qualify.

Pinnacle Plus Questions

  • Do you always send the same nurse during Pinnacle Plus home visits?

    Whenever possible, yes. Pinnacle Pharmacy is a small, dedicated team focused on personal customer care. We do our best to ensure our patients see the same nurse during Pinnacle Plus home visits in order to facilitate a connection between patient and nurse.

  • How much does the Pinnacle Plus program cost?

    The short answer is “it depends”. The cost to enrol in the Pinnacle Plus program is determined by a variety of factors, including income levels and insurance benefits. We can say the majority of our patients are surprised at how little the program costs, however!

    For a free estimate, please contact us to book a consultation.

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