If you or a loved one needs assistance with medications, injections, or monitoring, the Pinnacle Plus+ program is here to provide support at home.
Being in charge of a loved one's well-being can be a daunting task. And even when this care comes from a place of compassion, it may place undue strain on the relationship.
As an in-home, LPN nurse-assisted service, the Pinnacle Plus+ program helps families, friends, and caregivers by taking care of many of the most challenging tasks related to caring for a loved one.
The goal of this program is to help your loved one manage their medications from the comfort of their own home, improving their overall physical health and mental well-being.
Pinnacle Plus+ is all about focus. Our nurses focus on the unique needs of each patient, helping them build their sense of independence, value, and quality of life.
A Care-First Approach
We might be a pharmacy, but we know health is about much more than medication. Health encompasses physical pain, mental well-being, everyday challenges, and so much more.
The Pinnacle Plus+ program offers a holistic, care-first approach to health management. Our compassionate nurses brighten the days of their patients just as much as they help manage their medications.
How We Can Help
The four pillars of Pinnacle Plus+ program are:
- Personal care and daily living support
- Medication and health management
- Emotional and psychological support
- Care coordination and planning
Every person has different needs, so the specifics of how our nurses can help your loved one may vary. However, we can provide some examples what Pinnacle Plus+ offers.
Personal Care and Daily Living Support
- Our nurses assist with daily living activities, promoting dignity and independence.
- Help is available for personal care.
- We can assess the living environment to ensure the patient can safely navigate their space.
- Companionship is provided to alleviate loneliness and encourage social interaction.
Medication and Health Management
- Nurses assist patients to manage their medications and ensure treatment plans are followed.
- Blood glucose levels are monitored, with education provided on insulin management for diabetes.
- Nutritional guidance helps maintain proper dietary habits and overall health.
- Regular health assessments are conducted to monitor vital signs and overall well-being.
- Support is available to manage chronic conditions and improve quality of life.
Emotional and Psychological Support
- We provide emotional support through meaningful relationships that build a sense of connection.
- During palliative stages, compassionate care focuses on comfort to ease difficult times.
- Mental health conditions are evaluated and monitored to ensure emotional well-being.
- We engage in activities that promote mental stimulation and cognitive health.
- Support groups and resources are made available to help families cope with care challenges.
Care Coordination and Planning
- Care plans are developed in collaboration with patients and families to meet specific needs.
- We coordinate with healthcare providers for seamless communication and continuity of care.
- Regular updates are given to families about their loved one's progress and care needs.
- We facilitate referrals to specialists when additional support is needed.
- Ongoing assessments help adjust care plans as conditions change over time.
Pinnacle Plus+ Supports Families and Patients Alike
Caring for a loved one can be overwhelming. Through the Pinnacle Plus+ program, our nurses offer professional support that lightens the load on family members.
This support leads to improved patient outcomes and strengthens family relationships. With our team looking after your loved one, families can focus on what truly matters – providing love and companionship without the added stress of healthcare duties.
Most of our patients are pleasantly surprised by the low cost of the Pinnacle Plus+ program!
Note from the Owner
Since the launch of our Pinnacle Plus+ program, the feedback has been overwhelmingly positive. Our dedicated nurses and knowledgeable pharmacists have made a significant difference in the lives of our clients through daily, consistent visits. I am so proud of our team for having such an impact on our community.
Join Us Today!
Pinnacle Plus+ is currently accepting new patients.
If someone you know could benefit from our at-home, nurse-assisted program, we encourage you to reach out.
Pinnacle Plus+ Program Q&A
How much does the Pinnacle Plus+ program cost?
The short answer is “it depends”. The cost to enrol in the Pinnacle Plus+ program is determined by a variety of factors, including which medications the patient takes, income levels, and insurance benefits. Each patient has unique factors that play into this, but we can say the majority of our patients are surprised at how little the program costs for the level of care they receive.
Please contact us directly for a free estimate for you or your loved one.
Are there specific eligibility criteria to join the Pinnacle Plus+ Program?
The person enrolled in the service must require regular daily medications to be eligible for Pinnacle Plus+.
How many visits or hours are provided under the Pinnacle Plus+ program?
Pinnacle Plus+ provides a daily visit for each patient, for as long as they remain within the program.
What credentials do Pinnacle Plus+ caregivers have?
Pharmacists prepare and educate on the medication, while LPNs administer the medications and carry out other aspects of the care plans. Many of our LPNs have additional training to expand their scope (for example, licensed footcare nurses), and our Pharmacist Lead is a Certified Diabetes Educator.
Do you always send the same nurse during Pinnacle Plus+ home visits?
Pinnacle Pharmacy is a small, dedicated team focused on personal customer care. Our patients always see a member of our team who they know during Pinnacle Plus+ home visits, which facilitates a connection between patient and nurse. When our team expands, we send our new nurses out with one of our experienced nurses to be introduced to the patients beforehand, so that they are already familiarized with our new team members before they do their first solo patient care visit.
What measures are in place to ensure consistent quality of care across different caregivers?
The advantage of a close-knit team is that we are in constant communication with one another. A detailed communication log is written daily with any important details outlined for the nurse on duty the next day. We also have electronic charting so it is easy for team members to check vitals from previous days, report on any new concerns, or monitor previously noted things.
Can family members help with care planning and decision making?
Absolutely! Family members often have insights into the needs and preferences of their loved ones. Their participation helps us tailor care plans not only to the medical requirements of the patient but also consider their personal preferences and lifestyle choices.
What happens if a patient requires emergency medical attention while enrolled in Pinnacle Plus+?
If there is a need for immediate medical attention during the time our nurse is visiting a patient, they will make the call for an ambulance and wait with the patient until the paramedics arrive and take over.
How often are care plans reviewed and updated to reflect changes in a patient’s condition?
Care plans are reviewed daily to adapt to each patient's needs, enabling prompt responses to changes in their condition. Ongoing communication among the care team ensures everyone is informed about updates.
How can patients and families to provide feedback on Pinnacle Plus+?
By contacting the pharmacy directly by phone, email, or visiting us in person. We are a small, close-knit team and welcome all feedback.
